Privacy Policy

Welcome to the Health Pharmacy website (hereinafter referred to as "this website"). We highly value user privacy and the protection of personal information. The following explains how we collect, use, store, and protect your data.

1. Information We Collect

• Registration information: such as name, email, phone number, address, etc.
• Health-related information (voluntarily provided by users): such as medication history, allergic reactions, symptom descriptions.
• Transaction information: order records, payment information (credit card data is not stored directly).
• Technical information: browser type, IP address, access time, browsing history, etc.

2. How We Use Your Information

• To provide drug inquiry, ordering, and delivery services.
• To offer personalized drug recommendations and health reminders.
• To send order notifications, logistics status updates, and customer service communications.
• To improve website performance and user experience.
• To conduct marketing activities with your consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to record user preferences, enhance user experience, and perform anonymous statistical analysis. Users can manage or reject cookies through their browser settings.

4. Information Sharing and Third-Party Services

We may disclose your personal information to third parties under the following circumstances:

• To complete delivery and payment processes, sharing with courier companies and payment platforms (such as Alipay, WeChat Pay, etc.).
• When required by laws, regulations, or mandatory government requests.
• With your explicit consent.

5. Data Security Measures

We employ encryption, access controls, firewalls, and other technical measures to safeguard your information. In the event of a data breach, we will promptly notify users and report to regulatory authorities.

6. User Rights

According to applicable laws, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to data processing.
• Request us to stop or restrict the use of your information.
• Submit complaints related to data protection.

7. Children's Privacy Protection

We do not knowingly collect personal information from children under 14 years old. If such data is found, we will promptly delete it after verification.

8. Third-Party Links

Our website may contain links to third-party sites. Clicking these will redirect you to other platforms whose privacy policies are not governed by this statement. Please review those policies independently.

9. Updates to This Policy

We may update this privacy policy from time to time to reflect regulatory changes or service adjustments. The updated version will be posted on this page, and we recommend you review it regularly.